At MATRIX KITCHEN MAKERS, we understand the importance of regular maintenance to keep your commercial kitchen equipment operating at peak performance. Our Annual Maintenance Contract (AMC) is designed to provide you with 2 options as Comprehensive & Non- Comprehensive services, ensuring the longevity, efficiency, and reliability of your equipment. Here’s what our AMC entails.

We offer both Comprehensive and Non-Comprehensive Maintenance Services to cater to the diverse needs of our customers. Whether you prefer a comprehensive solution that covers all aspects of maintenance or a more flexible option that allows you to choose specific services, we have you covered. Here’s an overview of our maintenance service options:

A) COMPREHENSIVE MAINTENANCE

Our Comprehensive Maintenance Service is a comprehensive package that covers all aspects of equipment maintenance. It includes regular preventive maintenance visits, priority service, prompt response times, genuine replacement parts, and detailed maintenance reports. With this package, you can ensure that your commercial kitchen equipment receives thorough care and attention to keep it in optimal condition. Our expert technicians will handle all maintenance tasks, including inspections, cleaning, calibration, and repairs, giving you peace of mind and uninterrupted operation.

B) NON-COMPREHENSIVE MAINTENANCE

Our Non-Comprehensive Maintenance Service offers flexibility and customization. This option allows you to choose specific maintenance services based on your requirements and budget. You can select from a range of services such as preventive maintenance, on-demand repairs, replacement parts, and equipment upgrades. Our customer support team will work closely with you to understand your needs and provide tailored solutions to keep your equipment running smoothly. With this option, you have the freedom to prioritize specific maintenance tasks and optimize your maintenance budget.

KEY BENEFITS OF OUR AMC SERVICES

PREVENTIVE MAINTENANCE

Our AMC includes scheduled preventive maintenance visits by our trained and experienced technicians. They will conduct thorough inspections and calibration of your commercial kitchen equipment. By identifying and addressing any potential issues early on, we can prevent costly breakdowns and ensure uninterrupted operation.

PROMPT RESPONSE AND PRIORITY SERVICE

As an AMC holder, you will receive priority service and fast response times for any service requests or equipment issues. Our dedicated customer support team will handle your inquiries promptly and schedule service visits efficiently. We understand the critical nature of your commercial kitchen operations and strive to minimize downtime.

EXPERT TECHNICIANS

Our AMC services are performed by our team of skilled and factory-trained technicians. They possess in-depth knowledge of our equipment and are equipped with the latest tools and technologies to provide efficient and effective maintenance. You can trust that your equipment is in capable hands, receiving the highest level of care.

GENUINE REPLACEMENT PARTS

In the event that any replacement parts are required during the maintenance process, we only use genuine components. Our inventory of original parts ensures compatibility, performance, and longevity. Using authentic parts helps maintain the integrity and reliability of your equipment, prolonging its lifespan and minimizing future issues.

DETAILED MAINTENANCE REPORTS

After each maintenance visit, we provide you with detailed maintenance reports outlining the tasks performed, observations, and recommendations. These reports offer transparency and visibility into the condition of your equipment, allowing you to make informed decisions regarding any necessary repairs or upgrades.

EXTENDED COVERAGE AND PEACE OF MIND

By opting for our AMC, you extend the coverage of your equipment beyond the standard warranty period. This gives you peace of mind, knowing that your investment is protected and supported by our reliable maintenance services. You can focus on your core business, knowing that your equipment is being maintained by professionals.

COST SAVINGS

Our AMC helps you manage your maintenance costs more effectively. By opting for a contract, you benefit from predetermined and fixed costs for the duration of the agreement. This allows you to budget and allocate resources efficiently, without worrying about unexpected expenses related to equipment maintenance. At MATRIX KITCHEN MAKERS, we are committed to ensuring the optimal performance and longevity of your commercial kitchen equipment through our Annual Maintenance Contract. Contact us today to learn more about our AMC options and discover how we can provide you with hassle-free and reliable maintenance services for your equipment.